For as little as 27 cents a day, SafeStor is the most affordable customer tenant insurance in the market today. Safestor is an insurance program that protects the content of the tenants unit at a self-storage facility. This ensures the tenant’s stored items are covered while reducing the storage facility’s liability.

Become a Safestor member

There are many advantages to becoming a Safestor Member and the best part is that it does not cost your facility a dime.

Generate Revenue

As a Safestor Member, you can begin generating revenue for your facility while offering protection and peace of mind to your customers immediately.

In fact, Safestor is integrated with with the Industry’s largest storage software companies. Including, Centershift, DoorSwap, E-Softsys, PTI Integrated, QuikStor, SiteLink, Storage Commander, Syrasoft, WebSelfStorage, and Winsen.

The administrative portion is extremely easy. You collect the Safestor payments with your monthly rent. At the end of the month, you send one check to us for the premiums collected for the month minus the percentage we give you as an administrative fee. Keep in mind; we do not require any minimums!

Protect Your Facility

Your tenants may be between homes, and a large percentage does not have any coverage in place, offering Safestor provides your tenants with a solid solution. Sometimes tenants think the unit contents are covered by a homeowners or renters insurance policy. However, certain items like commercial or business property is generally excluded from those policies.

Your exposure to lawsuits and claims is dramatically reduced when your storage tenants are offered separate, optional insurance protection, even if they deny it.

Many of the storage rental agreements today inform the customer that the facility owner is not responsible for damage or loss, but sometimes customers still try to make the storage facility responsible for their property.

Elevate Customer Service

Safestor also gives you the opportunity to provide more options to your customers and a solution in the event of a loss. Better customer service means satisfied customers, which translates into more rentals for you.

Protect Your Tenants

Your tenants may be between homes, and a large percentage does not have any coverage in place, offering Safestor provides your tenants with a solid solution.

Sometimes tenants think the unit contents are covered by a homeowners or renters insurance policy. However, certain items like commercial or business property is generally excluded from those policies.

Safestor is an affordable way for your customers to protect their contents. The deductible is only $100 and the premium never increases even when there is a loss. Check out the list of what Safestor Tenant Insurance covers.

Additionally, tenants may be unaware of the high deductible or risk of a premium increase if they claim a loss on a homeowners or renters insurance policy.

Partnership with Experts

Safestor Insurance has provided customer storage insurance for over 35 years. Established by experts from both the self-storage and insurance industries, we understand what it takes to protect both your self-storage facility and tenants.

We are proud to have the largest claims network in the industry. Not only do we have an easy online claims process that can be done from any computer, tablet, or smart phone. We also have hundreds of licensed professional claims adjusters on staff and ready to assist.

Marketing & Training

Not only do our brochures explain the Safestor product to your customers; the brochures also satisfy the state mandated information requirements. This means that you do not have any additional documents; we handle all that for you.

You can order, brochures, posters, stickers, stands, addendums, and more all right online. Click here to go directly to the “Order Materials” page.

We also provide marketing content for email blasts, and social media posts. We love helping our members to reach their goals. We offer regular webinars, and provide valuable industry insight, information, and upcoming events in our newsletter. Contact us for more information at (877) 262-5460.

Coverage

We Cover...

  • Vermin
  • Fire
  • Burglary
  • Vandalism
  • Explosion
  • Leaking Water
  • Building Collapse
  • Tornado
  • Hurricane
  • Earthquake
  • Lightning
  • Smoke
  • Hail
  • Wind

Features...

  • Only $100 Deductible
  • Coverage from $1,000 to $15,000
  • Largest claims network in the industry
  • File claims right from your smart phone or tablet

Facts...

  • 56% of tenants are between homes and do not have any coverage.
  • Tenants with Homeowner’s or Renter’s insurance policies do not realize that commercial or business property stored is typically not covered.
  • Most Homeowner’s or Renter’s policies have high deductibles and provide little or no coverage for property in storage.

Exclusions

Safestor does not provide coverage for jewelry, furs, antiques, artwork, watches, money, securities, documents or motorized vehicles, nor is there coverage for any loss resulting from war, flood, or climate conditions like rust or mildew.

WE OFFER WEBINARS OR IN-PERSON TRAINING SPECIALIZED FOR YOUR FACILITY AND STAFF.

  • The Benefits of Safestor
  • How to tell your tenants about Safestor
  • How to sign your customers up for Safestor
  • What to do when a claim occurs
  • How to order materials for your facility
  • How to reconcile at month’s end
  • How to maximize Ponderosa Insurance’s services
  • Optimal marketing material placement
  • Steps to increasing Safestor participation
  • State Licensing requirements and compliance (if applicable)